Why Fax is Important
• There are currently 43 million fax machines in use across the globe.
• Approximately 17 billion faxes are sent annually.
• The vast majority of US businesses use fax regularly.

Security: Fax is recognized as more secure than other electronic formats.

Legality: Faxing is heavily used in the medical, legal, and other professional industries. It meets HIPAA privacy standards.

Simplicity: Fax machines are everywhere and easy to use.

Frequently Asked Questions

Why is fax still needed?

The simple answer: nothing yet can replace it. Fax has a number of advantages. It is easy to use. Its visual content allows for quick understanding and extraction of information. It provides improved legal authenticity of the content. It is HIPAA compliant. Many industries such
as healthcare, finance, and legal rely on fax for daily operations.

What is the problem with fax?

Traditional fax used Plain Old Telephone Service (POTS). POTS is an analog-based phone line implemented over twisted-pair copper wires. Its service is provided directly by the local telephone company. Regulatory changes have resulted in Telco providers decommissioning these
lines rapidly or raising their prices. 

What is the solution?

T.38 Fax. Modern phone systems use VoIP (Voice over IP) technology. T.38 is an innovative ITU-T standard protocol that revolutionizes the way we handle traditional faxes by enabling their transmission over IP-based phone systems and networks. By facilitating real-time support for Group 3 fax through modern VoIP technology, T.38 ensures that faxes can be seamlessly sent and received, effectively bridging the gap between old-school fax communication and cutting-edge telephony. 

What are the benefits of using T.38?

Smooth Fax Transmissibility: T.38 fax allows for the same fax transmissibility over internet protocol as traditional telephone networks, albeit with more advanced features.

Reliability: It’s considered more reliable than PSTN faxing as it incorporates a backup, or redundancy, in addition to error correction and fax retransmission capabilities. Reduced Costs: This form of faxing is more cost-effective than sending faxes over traditional analog phone lines.

Compatibility: T.38 fax also maintains compatibility with existing fax machines while being able to leverage the advantages of IP packet networks.